PRIVACY & SECURITY POLICY
Futures for Somerset Ltd. are committed to ensuring the protection of your privacy. The information by which you can be identified and that we ask for you to volunteer on our website and as part of our business activities will only be used in accordance with this privacy statement.
Data and information we collect
We may ask you to volunteer and allow us to collect the following information as part of our business activities:
Contact information including email address, home or business address and telephone number;
Demographic information such as postcode, preferences and interests in relation to our services; and
Other information relevant to your enquiry and required for the purpose of delivering our services or furnishing you with the correct information.
How we use the data and information we gather
We require this information to understand your requirements and to provide you with specific information and services as part of our business activities, and in particular for the following reasons:
To provide you with specific advice and services;
Internal record-keeping (appropriate to business activities);
To help improve, target and market our services;
To send promotional emails about new services, which we think you may find useful either now or in the future.
We may use the information provided to contact you regarding feedback about services we have provided. We may contact you by email, phone, fax or mail. The results of this may be used to update our website, provide more specific marketing materials or develop and introduce new services to meet your requirements.
Information may be held on file for an appropriate duration where it relates to specific contractual obligations.
Futures for Somerset Ltd. will ensure that any information gathered from this website and our business activities is kept secure. Suitable physical, electronic and managerial processes have been established to prevent unauthorised access, use or disclosure.
Links & 3rd party websites
Server traffic analysis
Data about your visit to our site is automatically logged on servers located and hosted by third parties within the European Economic Area. This information is based upon the IP Address of your connection and the device used to access our website. This information identifies the device used for connecting but does not identify you as an individual.
This information is used to analyse web site usage, geographical reach and to ensure and maintain coverage. Information gathered in this way is not linked in any way to personal information gathered through any of our business processes.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Where we have provided forms on our website, you will have the option to indicate that you do not want your information to be used for any direct marketing purposes.
Whenever you use our email links to contact us you can state that you do not want your details to be used for any direct marketing purposes.
If we have your personal information on file and have used this for direct marketing purposes, you may contact us at any time by mail, email or telephone to request that your details are removed from our mailing lists.
Futures or Somerset Ltd. endeavour to keep our records as accurate and up to date as possible. If for any reason you believe that the information we are holding is incorrect, out of date or incomplete we welcome you to email, telephone or write to us and we will make the appropriate changes as promptly as possible.
Your information & third parties
Your personal information is gathered solely for our use. We will not sell, distribute, pass on or lease your personal information to any 3rd parties.
In accordance with data protection laws, if our policy should change in relation to your information and third parties, we will request your express permission in writing before selling, distributing, passing on or leasing any information.
We may use your personal information to send you promotional information about third parties who we think may be useful to you or may provide services that you may be interested in.